Residents will receive their move-in date via their UT Dallas email the first week in July.

Due to our maintenance and housekeeping operations, we are not able to accommodate early arrivals. Residents must move in ON or AFTER their assigned move-in date. Residents who plan to arrive in Dallas before their assigned move-in date may wish to look at area hotels, many of which have special rates for UT Dallas students. Residents who have an extenuating circumstance may email housing@utdallas.edu for a link to the Extenuating Circumstance Early Move-In Request Form.

Yes! Residents who cannot move in on their assigned date may move in later. Residents must move in at their building’s front desk/office during business hours, and staff moving assistance will not be provided.

Move-in times are set based upon the resident’s housing assignment. We ask residents to arrive at their move-in time to help with traffic flow and keep lines short. However, if residents are unable to move in at their assigned time, they may move in after, but they may need to wait while we assist people who arrived at their scheduled time.

Mixed Gender Housing is an option that is affirming and supportive of LGBT+, transgender, gender non-conforming, non-binary (TGNC) and ally students. Housing applicants who opt into gender inclusive housing will live with other housing applicants who have also opted into gender inclusive housing, regardless of biological sex or gender identity/expression. Visit our Mixed Gender Housing page for more information.

Residents wanting to change their Mixed Gender Housing status (either to opt in or out), need to email housing@utdallas.edu from their UTD email account. Note that making a change may affect their ability to be housed on-campus (based on availability of rooms) and/or an LLC application (if they have one).

Residents wanting to change their Mixed Gender Housing status (either to opt in or out), need to email housing@utdallas.edu from their UTD email account. Note that making a change may affect their ability to be housed on-campus (based on availability of rooms) and/or an LLC application (if they have one).

Room assignment emails will be sent the first week in July. Roommate assignments and contact information will be included in the email.

Roommate requests are not guaranteed. However, we will do our best to match requested roommates together. For the best chance of being assigned their preferred roommates, each roommate should list the other roommates as their preferred roommates.

The roommates’ contact information (email addresses) will be provided in the housing assignment email that is sent out the first week in July.

When applying for Housing, residents fill out a lifestyle questionnaire that helps the Housing office pair roommates together. We do our best to assign roommates based on their answers to the questionnaire. However, we understand that roommate conflicts may arise. During the first week of the school year, roommates will meet together with their Peer Advisor (PA) to fill out a Roommate Agreement Form. If conflict arises later in the school year, the residents may refer back to their signed Roommate Agreement Form. Their PA may get involved to help mediate the conflict. Conflicts that cannot be solved at the lower level will be addressed by a member of our full-time professional Residential Life staff.

Answers to which items are and are not allowed in on-campus housing can be found in the Resident Handbook. Also check out our “What to Bring/What Not to Bring” website for more information. Still have questions? Email us at housing@utdallas.edu.

University Commons: Fully furnished with Twin XL bed & mattress, desk, desk chair, dresser, and nightstand. A couch is provided in the common area. Each residence hall has a common kitchen and laundry center in the lobby area.

University Village: Unfurnished. Residents must provide all furniture. All appliances are included (Full-sized refrigerator, freezer, microwave, stove top, oven, and dishwasher.) Laundry machines are provided in select units. Residents in units without laundry machines will have access to the University Village laundry centers.

Canyon Creek Heights: Fully furnished with a Twin XL bed & mattress (CCHN) or a full-sized bed and mattress (CCHS). Each bedroom also includes a desk, desk chair, dresser, and nightstand. A couch, coffee table, and barstools are provided in the living area. All appliances are included (Full-sized refrigerator, freezer, microwave, stove top, oven, and dishwasher.) A laundry center is available in the lobby area.

Only fish in 20-gallon tanks or smaller are allowed in University Commons and Canyon Creek Heights. University Village residents may have a dog or cat in 1×1 or 2×2 units. Pets must be registered with University Housing prior to their arrival, and residents in 2×2 units must receive their roommate’s written agreement to have the pet. Review the Pet Policy in the Resident Handbook for details.

Sure! Just be safe when lifting your bed. Bed risers may be placed underneath the bed, but they may not be affixed onto the bed with any tools or adhesives.

Residents may place work orders through the MyHousing portal, or they may call/visit their front desk for assistance. Routine work orders will be answered within 24-48 hours. Emergency work orders (issues that threaten life, health, or property) must be placed over the phone or in-person to the resident’s front desk. Our on-call staff is able to respond to emergencies 24/7.

We are sorry to hear that! Please visit or call your front desk immediately so we can make the situation right.

Emergencies are any issues that threaten life, health, or property. Residents must place emergency work orders over the phone or in-person to their building’s front desk. Phones will be answered 24/7. Our on-call staff is able to respond to emergencies 24/7.

Our team will be available on move-in day to adjust beds; just stop by the front desk to sign up for assistance. For safety, we ask that residents do not try to raise or lower their beds themselves. After move-in, residents may place a work order for bed adjustment through the MyHousing portal, and the request will be answered within 24-48 hours.

The resident’s mailing address will be included in their housing assignment email.

University Housing does not accept mail or packages for residents before they check in.

Visit the US Postal Service website for information on forwarding mail to your new address.

Residents will receive an email from University Housing when they receive a package. Packages may picked up at the resident’s front desk/office during business hours. The resident will need to bring their Comet Card or government-issued photo ID (ex: passport or driver’s license) as identification.

Instructions for connecting to the internet are found on our Residential Technology page.

Apogee provides 24/7 customer support. Please contact Apogee directly for any technical needs or questions.

• Call 855-465-6750
• Text “ResNet” to 202-980-7135
• Chat MyResNet.com
• Email support@myresnet.com for additional assistance

Cable TV and cable connections are not provided. Residents are able to use wireless internet to stream their favorite content.

Ethernet connections are not supported in University Housing. Please visit our Residential Technology page for additional information.

Beds in the University Commons residence halls and in the Canyon Creek Heights North apartments are Twin XL. Beds in the Canyon Creek Heights South apartments are full sized. University Village apartments are unfurnished, so residents need to bring their own furniture.

A list of commonly requested dimensions can be found on this site. If your specific dimensions are not listed, we recommend measuring the space when you move in so that you get the exact measurements you need.

The use of thumbtacks, small tack nails, or small screws is permissible for hanging items on walls (i.e. posters or pictures). Nailing or screwing anything into doors or furniture is prohibited. Affixing any items to the ceiling is prohibited. See the “Decorating” section of the Resident Handbook (pgs. 13-14) for more information.

Residents are responsible for cleaning their own units after they move in. University Housing does not provide cleaning services in occupied spaces.

Residents must bring their own cleaning supplies (mop, broom, vacuum, disinfectant spray, paper towels, soap, etc.). University Housing does not rent out any cleaning items.

University Commons residents may bring one microwave and mini fridge into their suite. However, only one of each appliance is allowed, and it must remain in the common living area. Microwaves or mini fridges are not allowed in residents’ individual bedrooms. Residents may bring their own appliances, or they may rent them from Mustang Rentals. We suggest that roommates communicate prior to move in day to discuss who will bring which appliances.

All residents have access to laundry facilities at no additional charge.

• Each University Commons residence hall has a laundry room in the lobby.
• Canyon Creek Heights apartments have a laundry room in the lobby.
• Most University Village apartments have in-unit washers and dryers. For those that don’t, there are two community laundry rooms available for use in Phase 1.

The guest policy is available in the Resident Handbook (see “Guests”, pgs. 27-28).

There is no curfew. Residents may come and go as they please. However, residents will need their Comet Cards to get into their building after business hours.

Residents should pick up their Comet Card at the Comet Card Office before move-in.

Details on how to change or cancel your meal plan can be found on Auxiliary Services’ Meal Plan website.