Frequently Asked Questions

The dates of the housing agreement are found on the University Housing homepage.

The University of Texas at Dallas provides housing on an individual contracted basis. We offer housing options based on one bed per student, and we do not allow a student to reserve more than one bedroom except in limited cases for family housing, if available. If a student wishes to live alone, a student may select from the available 1-bedroom unit options on campus.

Talk to your roommate about the issues you are experiencing. If nothing is resolved after speaking to your roommate face-to-face, speak with your Peer Advisor.

A roommate agreement is a document all members of the apartment/suite/room abide by during their time living in the space. Contents of the agreement are determined by the roommates and cover multiple areas, including cleaning tasks, taking out the trash and guest policies.

At the beginning of each academic year, Peer Advisors will coordinate with residents to complete a roommate agreement for the apartment/suite/room. If a new resident moves in, Peer Advisors will work with the student to set up or reevaluate the roommate agreement as necessary..

Residents are strongly encouraged to purchase some kind of insurance plan to cover potential losses or liability for their belongings while living on campus. Click here for more information (pdf).

Residential Life sponsors two student organizations in University Housing:

• Residential Housing Association (RHA)
• National Residence Housing Honorary (NRHH)

Both organizations provide students with leadership opportunities in the residence halls and apartments.

The Peer Advisor application process begins at the end of the fall semester, with applications due in January. If you are interested in becoming a PA, contact housing@utdallas.edu. Check out our Facebook page for details.

Visit our Move-In Website’s “What to Bring” page for downloadable lists of items to bring (and NOT to bring).

Residents may bring a vehicle to campus. Parking decals are required and may be purchased from the Parking Office. The apartments and residence halls have designated parking locations. Visit the parking website for more information.

UT Dallas provides reasonable housing accommodations for students with documented disabilities or medical conditions. If you have a disability and want to request housing accommodations, please visit the AccessAbility Resource Center website.

All University Housing charges are placed on the resident’s university bill and are paid through the Bursar. Please contact the Bursar for questions about your bill or payments.

Housing Statements are available through Galaxy. The tool is available under Orion Self-Service (Student) > Orion Student Center > Bursar Account > Account Statement. Choose the term, then click “View Account Detail.” This will open the statement for that term.

The statement is considered an official UT Dallas statement and includes the UT Dallas logo. Print this statement to provide an official housing statement, to submit to employers for reimbursement, or to keep for your own official records.

University Housing and the Bursar Office do not print housing statements.

To request rental history request for dates prior to Fall 2018 (when University Housing’s billing was managed by American Campus Communities), email housing@utdallas.edu with the following information: student name, student number or NetID, and dates for which a rental history is needed.

Please contact a Peer Advisor, one of the Peer Advisors on call, or one of University Commons’ 24-hour front desks.

If a student wants/needs help with any kind of emotional distress after hours, they can call the Counseling Center’s after hours helpline, “UTD TALK” at 972-883-8255.

Yes, residents have access to all clubhouses, pools and study centers in the housing community.

Visit UT Dallas Dining Services for information about dining on campus.

UT Dallas Police provides frequent patrols throughout University Housing. University Housing management does not assume any legal obligations for personal injury, loss or damage to personal property. You and/or your parents are encouraged to carry appropriate insurance to cover such losses.

Anyone with a cell phone can register via Galaxy to receive text alerts in the event of an emergency or disruption to normal university operations.

For sexual assault emergencies after business hours, please call the 24-hour rape crisis hotline at 972-641-7273. You will be connected with a sexual assault advocate from the Dallas Area Rape Crisis Center.

• Sexual Assault Recovery Services

The purpose of this policy is to establish procedures for the university’s response to reports of missing residential students as required by the Higher Education Opportunity Act of 2008. This policy applies to all students who live in University Housing. Download the Missing Residential Student Form.

Residents may request a room reservation in their building for personal events. Email housing@utdallas.edu to place the request.

University departments may request a room reservation by emailing housing@utdallas.edu.

University Housing does not have reserveable spaces for student organizations. Student organizations may log into the Student Union’s Mazévo system to find a meeting spot for their group.